Trust, made visible.

Access to Timberline is governed by identity, role, and explicit permission. Administrative controls help customers manage who can enter the environment and what they are allowed to access.

Customer information is protected throughout its lifecycle, from transmission and storage through retention and deletion.

Security is part of how Timberline is built and deployed, with controls around code, dependencies, credentials, testing, and production access.

Timberline’s infrastructure is designed to keep customer environments separated and limit access to the systems that operate the platform.

Important platform and security activity is recorded and monitored so the team can identify issues, investigate events, and maintain operational visibility.

Timberline maintains a defined process for finding, prioritizing, and remediating vulnerabilities across the application and supporting infrastructure.

Security incidents are handled through a defined response process covering investigation, containment, remediation, communication, and follow-up.

Timberline maintains operational safeguards designed to support recovery from service interruptions and other disruptive events.

The people operating Timberline are subject to the same security discipline as the platform itself, with controls around access, devices, training, and personnel lifecycle.

Vendors that support Timberline are evaluated according to the role they play and the information or systems they may access.

Timberline is designed for organizations handling sensitive healthcare information, with controls addressing how PHI and other customer data may be accessed, used, retained, and protected.