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Timberline is built for organizations that cannot treat sensitive information casually. Customer data is used to provide the service to your organization—not to train shared models, not to improve another customer’s experience, and not to become part of a shared data pool.
Talk with TimberlineFrom the moment information enters Timberline to the day it is deleted, it is handled inside your organization’s environment, under the controls you set.
Information enters through your team’s chats, uploads, and the systems you choose to connect. Only invited members of your organization can add to the workspace, signing in through your SSO or with a password and multi-factor authentication, and each connection is scoped to its intended use.
Prompts and documents are processed with private inference inside your isolated Timberline environment. They are not sent to a public third-party model API, and they are never used to train models. If an administrator enables web search, only the search query goes out, with identifying details removed first.
Chats, projects, and documents are encrypted in transit with TLS 1.2+ and at rest with AES-256, using keys dedicated to your organization. They are visible only to the people you give access.
You decide how long chats are kept. Chat retention is configurable through administrative controls, so your organization sets the period that fits its policies.