Timberline Resourceshttps://timberlinehealth.ai/resources/Insights, guides, and product updates from Timberline.en-usThu, 01 Oct 2026 15:18:13 +0000Three months of building Timberlinehttps://timberlinehealth.ai/resources/insights/three-months-building-timberline/https://timberlinehealth.ai/resources/insights/three-months-building-timberline/Wed, 30 Sep 2026 00:00:00 +0000InsightsAndrew LanceFrom a private AI workspace in July to checked citations, projects, and governed web search in September: what we built, and why.Security hardening across the platformhttps://timberlinehealth.ai/resources/product-updates/2026-09-security-hardening/https://timberlinehealth.ai/resources/product-updates/2026-09-security-hardening/Wed, 30 Sep 2026 00:00:00 +0000Product updatesPer-tenant model isolation, short-lived credentials, cleaner logs, and automatic security patching strengthen how Timberline runs.Governed web searchhttps://timberlinehealth.ai/resources/product-updates/2026-09-governed-web-search/https://timberlinehealth.ai/resources/product-updates/2026-09-governed-web-search/Wed, 30 Sep 2026 00:00:00 +0000Product updatesTimberline can now search the public web when an administrator enables it, with identifying details removed from queries first.Password sign-in with multi-factor authenticationhttps://timberlinehealth.ai/resources/product-updates/2026-09-password-sign-in-mfa/https://timberlinehealth.ai/resources/product-updates/2026-09-password-sign-in-mfa/Tue, 29 Sep 2026 00:00:00 +0000Product updatesTeams without single sign-on can now use password sign-in protected by authenticator-app MFA, account lockout, and breached-password checks.More faithful answers to coverage and policy questionshttps://timberlinehealth.ai/resources/product-updates/2026-09-improved-grounding/https://timberlinehealth.ai/resources/product-updates/2026-09-improved-grounding/Tue, 29 Sep 2026 00:00:00 +0000Product updatesAnswers now cite the right page far more often, and the policy conditions they restate are checked against the source.Projects and secure sharinghttps://timberlinehealth.ai/resources/product-updates/2026-09-projects-and-sharing/https://timberlinehealth.ai/resources/product-updates/2026-09-projects-and-sharing/Sat, 19 Sep 2026 00:00:00 +0000Product updatesKeep related conversations and documents together in projects, and share projects or conversations with the colleagues who need them.What to ask before your team uses AI with PHIhttps://timberlinehealth.ai/resources/insights/ai-and-phi-questions/https://timberlinehealth.ai/resources/insights/ai-and-phi-questions/Wed, 16 Sep 2026 00:00:00 +0000InsightsAndrew LanceSix questions that show whether an AI tool can safely handle protected health information, and what good answers sound like.Spreadsheets, presentations, and scanned documentshttps://timberlinehealth.ai/resources/product-updates/2026-09-more-file-types/https://timberlinehealth.ai/resources/product-updates/2026-09-more-file-types/Wed, 16 Sep 2026 00:00:00 +0000Product updatesAttach spreadsheets, slide decks, and scanned pages, and work across several documents at once with each one kept distinct.Checked citations and source previewshttps://timberlinehealth.ai/resources/product-updates/2026-09-checked-citations/https://timberlinehealth.ai/resources/product-updates/2026-09-checked-citations/Wed, 16 Sep 2026 00:00:00 +0000Product updatesCitations are now verified against their sources before an answer is shown, and you can preview the passage behind each one.CMS coverage references, built into the workspacehttps://timberlinehealth.ai/resources/product-updates/2026-09-cms-coverage-references/https://timberlinehealth.ai/resources/product-updates/2026-09-cms-coverage-references/Sun, 13 Sep 2026 00:00:00 +0000Product updatesTimberline now draws on a versioned library of CMS coverage material, with national coverage determinations taking precedence.Drafts ready to copyhttps://timberlinehealth.ai/resources/product-updates/2026-09-copyable-drafts/https://timberlinehealth.ai/resources/product-updates/2026-09-copyable-drafts/Fri, 04 Sep 2026 00:00:00 +0000Product updatesLetters and replies you ask Timberline to write now arrive in their own draft block with a one-click Copy button.Invitation-only access and an Access panel for administratorshttps://timberlinehealth.ai/resources/product-updates/2026-09-access-panel/https://timberlinehealth.ai/resources/product-updates/2026-09-access-panel/Fri, 04 Sep 2026 00:00:00 +0000Product updatesAccounts now require an invitation, and administrators can manage members and invitations without any access to conversations.Private inference vs. public model APIs, explained for healthcarehttps://timberlinehealth.ai/resources/insights/private-inference-vs-public-apis/https://timberlinehealth.ai/resources/insights/private-inference-vs-public-apis/Wed, 02 Sep 2026 00:00:00 +0000InsightsAndrew LanceTwo AI tools can look identical and handle data very differently. Here is what changes when the model runs privately, and how to tell.Attach Word documentshttps://timberlinehealth.ai/resources/product-updates/2026-08-word-documents/https://timberlinehealth.ai/resources/product-updates/2026-08-word-documents/Mon, 31 Aug 2026 00:00:00 +0000Product updatesWord documents can now be attached alongside PDFs, so you can work from policies and correspondence in the format they already live in.Work with long documents in a single conversationhttps://timberlinehealth.ai/resources/product-updates/2026-08-long-documents/https://timberlinehealth.ai/resources/product-updates/2026-08-long-documents/Wed, 12 Aug 2026 00:00:00 +0000Product updatesA larger model and a 131,000-token context window let Timberline read entire manuals and policies at once instead of fragments.Attach documents to a conversationhttps://timberlinehealth.ai/resources/product-updates/2026-08-document-attachments/https://timberlinehealth.ai/resources/product-updates/2026-08-document-attachments/Sat, 08 Aug 2026 00:00:00 +0000Product updatesAdd files by button, drag and drop, or paste, then ask questions about them. Timberline keeps the extracted text, never the original file.A calmer reading experiencehttps://timberlinehealth.ai/resources/product-updates/2026-08-reading-experience/https://timberlinehealth.ai/resources/product-updates/2026-08-reading-experience/Fri, 07 Aug 2026 00:00:00 +0000Product updatesAnswers now appear word by word without pulling the page around, on a redesigned reading surface built for long, careful work.A private AI workspace for sensitive healthcare workhttps://timberlinehealth.ai/resources/product-updates/2026-07-private-ai-workspace/https://timberlinehealth.ai/resources/product-updates/2026-07-private-ai-workspace/Tue, 28 Jul 2026 00:00:00 +0000Product updatesThe foundation of Timberline: private, streaming AI conversations with SSO sign-in, saved history, retention, and an audit trail.